I came across this link from Russell Davies’ delicious feeds. The choose to use design to solve the problem of remotes getting lost. So they made a remote that’s really fragile, so you won’t toss it around/you’ll take better care of it and thus not lose it. The brief could easily have been: Remotes ruin the living room look.

It reminds me of Method’s insight into cleaning: People squeeze cleaning in between doing other things, so having to go into cabinets and search for cleaning products wastes time and is a part of the annoying process. So they designed their soaps, etc. to look nice so that people would keep them on their kitchen counters/out next to their sinks. Just a reminder of how design is a powerful tool for building insight in products.